Safe and Aware Gaming

fg888 Responsible Gaming — Your safety is our priority

fg888 believes gaming should be a source of entertainment — not addiction. We are committed to ensuring the mental and financial well-being of every player.

Why is Responsible Gaming important?

Online betting and casino gaming are a popular form of entertainment, but without following proper guidelines it can become a problem. fg888 always wants every player to enjoy a healthy, aware, and enjoyable gaming experience.

Responsible gaming means staying aware of your own limits — deciding in advance how much money you will spend, how long you will play, and when you will take a break. Our platform offers multiple safety tools to help keep you protected.

Remember: Gaming is for entertainment only. Do not keep playing in the hope of recovering lost money — this is one of the main signs of gambling addiction.
Age limit: The fg888 platform is for players aged 21 and above only. Minors are strictly prohibited from opening an account or playing any game.

Our Protective Tools

fg888 provides the following tools to keep your gaming experience safe and in control.

Set Deposit Limits

You can set the maximum amount you deposit daily, weekly, or monthly. Once a limit is set, it cannot be exceeded, which keeps your budget under control.

Financial Protection

Time-Out Feature

Use the time-out feature when you want to take a temporary break. You can deactivate your account temporarily for anywhere from 24 hours up to 6 weeks.

Temporary Break

Self-Exclusion

If you feel gaming is having a negative impact on your life, you can use self-exclusion to keep your account closed for an extended period. From 6 months to permanently — your choice.

Long-Term Protection

Gaming History Review

You can view a full detailed history of all your bets and transactions in your account. Review this information regularly to stay aware of your gaming habits.

Transparency

Reality Check

Automatic reminder messages will appear at set intervals — showing how long you have been playing, how much you have won or lost, to remind you of your current situation.

Awareness

24/7 Support

Do not hesitate to talk about gaming problems. Our Bengali-speaking support team is available 24 hours a day, 7 days a week on live chat.

Round-the-Clock Service
21+

Age Verification and Minor Protection

fg888 is for individuals aged 21 and above only.

We verify your age at registration. If a minor attempts to open an account using false information, that account will be closed and all deposited funds will be returned.

If there are minors in your household, make sure they cannot access your device or account. Use parental controls on your device and keep your login details secure.

If you suspect a minor is using our platform, please contact [email protected] or let us know via live chat.

How to Set Limits

After logging in to your account at fg888, you can easily set the following limits from Settings:

Limit Type Duration Description
Deposit Limit Daily / Weekly / Monthly You cannot deposit more than the set amount
Loss Limit Daily / Weekly / Monthly Game stops automatically after losing a set amount
Bet Limit Per bet Set the maximum amount for a single bet
Session Time Limit Per session Automatic logout after a set period of time
Time-Out 24 hours – 6 weeks Temporary account break
Self-Exclusion 6 months – Permanent Long-term account deactivation

Lowering a limit takes effect immediately. Increasing a limit takes effect after a 7-day reflection period, to prevent decisions made in the heat of the moment.

Signs of Problem Gaming

Be alert if you or anyone in your family shows the following signs:

  • Placing more bets to recover lost money
  • Feeling restless or irritable when trying to stop gaming
  • Hiding gaming habits from family or friends
  • Borrowing money or using savings to fund gaming
  • Neglecting work, studies, or family responsibilities
  • Feeling low or unhappy when not gaming
  • Spending far more time or money than you originally intended
Remember: There is no shame in showing these signs. Seeking help is a sign of strength. Contact us on live chat or at [email protected].

How to Activate Self-Exclusion

Self-exclusion is a powerful tool — once activated, your account cannot be reactivated before the set period ends. Follow the steps below:

1

Log in to your account

Log in to your fg888 account and click the profile icon in the top right corner.

2

Open Responsible Gaming Settings

From the menu, select the "Responsible Gaming" or "Account Security" option.

3

Choose your self-exclusion period

6 months, 1 year, 3 years, or permanent — choose the duration that suits your needs.

4

Confirm

Confirm with your password. Self-exclusion will take effect immediately and a confirmation email will be sent.

5

Contact Support

If you have trouble changing the settings yourself, tell us directly on live chat — we will help you right away.

Tips for Healthy Gaming

Follow these habits to ensure responsible gaming:

  • Set a budget — only play with money that you can afford to lose without it affecting your life.
  • Set a time limit — decide in advance how long you will play each day and stick to it.
  • Walk away when you lose — do not place bigger bets to try to recover losses.
  • Do not play under stress — avoid gaming when you are angry, sad, or anxious.
  • Take regular breaks — do not play for long stretches at a time; pause occasionally.
  • Let your family know — keep those close to you aware of your gaming habits.
  • Enjoy other entertainment too — there are many other ways to have fun beyond gaming.

Frequently Asked Questions

Log in to your account, go to Profile Settings, and set a daily, weekly, or monthly deposit limit from the "Responsible Gaming" section. Lowering a limit takes effect immediately, but increasing it requires a 7-day waiting period.

Your account cannot be reactivated before the self-exclusion period ends. Once the period is over, access will be restored automatically — but our support team will contact you first to confirm you are ready.

A time-out is a temporary break — from 24 hours up to 6 weeks. Your account is reactivated automatically when the period ends. Self-exclusion, on the other hand, is a long-term decision — your account is closed for 6 months or permanently. Self-exclusion is more effective for overcoming a gaming addiction.

The minimum deposit at fg888 is ৳100 — across all payment methods (bKash, Nagad, Rocket, Upay, bank transfer). As part of responsible gaming, we advise you to deposit only what fits within your budget.

Speak directly with fg888's 24/7 Bengali live chat or email [email protected]. Our support team will assist you with complete confidentiality and, if needed, help you activate self-exclusion or other protective measures.

fg888 is for players aged 21 and above only. Age is verified at registration, and identity verification documents may be requested at any stage of account use.

Play with awareness, stay happy

A world of entertainment awaits at fg888 — cricket betting, slots, or live casino, enjoy it all responsibly.

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For players aged 21 and above only. Play responsibly.